🖥️ Client Portal — Give Your Clients Desktop Access to Their Program

🌟 Overview

The Client Portal gives your clients desktop access to their nutrition program — synced with the Foodzilla mobile app.

As a coach, you control what your clients see through the App Experience tab in your dashboard. You can also preview the Client Portal exactly as they’ll see it, right from your client page.

💻 What Is the Client Portal?

The Client Portal is a desktop web experience that mirrors the mobile app. It allows clients to view their meal plan and grocery list, access recipes, track progress, and chat with you — all from their computer.

Your App Experience settings automatically apply to both the app and portal, keeping your coaching experience consistent across devices.

🔑 Who Can Access the Client Portal?

To give your clients access:

1. Make sure your client has set up their account in the Foodzilla mobile app.
2. From your dashboard, open the three-dots menu next to their name.
3. Select “Send Portal Invitation”

Once invited, clients can log in from desktop using their Foodzilla credentials.

👀 Previewing the Client Portal

You can easily preview your client’s desktop portal to see exactly what they see:

1. Go to your Client Page.
2. Click Client Portal → Preview Client Portal.
3. Explore the portal view as your client.
4. Exit anytime using the menu at the bottom of the screen.

🧭 What Clients Can Do in the Portal

✅ View their synced meal plan and grocery list

✅ Edit their plan and grocery list (if Co-Planning is enabled)

✅ View and update health goals (if enabled)

✅ Access your recipes and Foodzilla recipes (if enabled)

✅ Log food, recipes, weight, sleep, and activity

✅ Chat with you directly

All updates sync instantly between the portal and mobile app.

🚫 What Clients Cannot Do

Clients cannot:

❌ Auto-generate meal plans

❌ Delete, duplicate, or copy meal plans

❌ Export or email meal plans

❌ Create or edit recipes

❌ View RDI (Recommended Daily Intake) info

❌ Control their App Experience

⚙️ Managing the Portal Experience

You can adjust your clients’ portal access under Dashboard → App Experience.

From there, toggle what clients can view or edit — including meal plan co-planning, recipe visibility, and progress tracking.

💬 Common Questions

1️⃣ Can clients access the portal without using the mobile app?

No — clients must first set up their account in the Foodzilla mobile app before they can log in to the Client Portal.

2️⃣ Do updates made by clients in the portal sync with the app?

Yes. All changes made in the Client Portal sync automatically with their mobile app.

3️⃣ How do I remove a client’s portal access?

You can revoke access by removing them from your client list (Archiving or Deleting). Once removed, their access will be disabled on both the mobile app and the portal.

4️⃣ Can I customize what clients see in the portal?

Yes — use the App Experience tab to control visibility and permissions, including co-planning, recipe access, chat and more.

5️⃣ Why can’t my client see the portal link?

Ensure you’ve invited them via three-dots menu → Send Portal Invitation, and that they’ve already logged in to the mobile app once.

6️⃣ Is the Client Portal available on the Starter plan?

No — it’s only available on the Professional Plan and above.

7️⃣ Can I add my own branding to the Client Portal?

Yes — currently, only white-label app customers can apply their branding to the Client Portal. Once your client logs in, your custom branding will appear. You can purchase the White Label App add-on directly from your Branding page.

8️⃣ Will my existing clients have access to the Client Portal?

Yes — your existing clients who already use the mobile app automatically have access to the Client Portal. Simply send them an invite to get started.