How Do My Clients Reset Their Password?
For security reasons, practitioners can't reset a client's password. Your client can easily reset it themselves using either the Foodzilla mobile app or the Client Web Portal.
On the Mobile App
- Open the Foodzilla app.
- Enter the client's email address.
- Tap Forgot Password?
- Enter the 6 digit verification code sent to their email.
- Create a new password.
On the Client Web Portal
- Go to https://platform.foodzilla.io/clientPortal/
- Click Sign In.
- Click Recover Account.
- Enter the client's email address.
- Enter the 6 digit verification code sent to their email.
- Create a new password.
That's it! ✨
Important Note: If you receive multiple verification code emails, only the link in the most recent email will be valid. If you encounter any issues, delete all previous password reset emails, request a new one, and use the latest email received.