How to Customize Booking Emails in Foodzilla
Foodzilla automatically sends booking emails to clients for confirmations, reminders, cancellations, and rescheduled appointments.
You can customise these emails from the Email Reminders section.
How to Access Booking Email Settings
- Go to Forms & Bookings
- Open the Bookings tab
- Select Email Reminders
Set Your Reply To Email
Enter the email address where you want client replies to booking emails to be sent.
This is useful if you want booking related replies to go directly to your preferred inbox.
Booking Confirmation Email
This email is sent automatically when a client books an appointment.
You can customise the content or leave it blank to use Foodzilla’s default template.
Appointment Reminder Emails
Foodzilla automatically sends reminder emails:
• 24 hours before the appointment
• 2 hours before the appointment
Each reminder includes a Confirm Attendance button so clients can confirm that they will attend.
You can customise the reminder email content or continue using the default template.
Cancellation Notice
A cancellation email is sent automatically when an appointment is cancelled.
You can customise this email to include your own wording or instructions.
Reschedule Notice
When an appointment is rescheduled, Foodzilla automatically sends the client an updated notification.
You can customise this template as well.
Preview Your Emails
Use the preview icon next to each email template to see how the message will appear to clients before making changes.
If you leave a template unchanged, Foodzilla will continue using the default email.