How to Email Clients and Leads in Foodzilla

Foodzilla lets you send emails directly to clients and leads without leaving the platform. Sent emails are saved to their history, so you can keep communication alongside their other client records.

Emailing is available on the Professional Plan and above.

Email a Client

To email an existing client:

1. Go to Messaging.
2. Open the Emails tab.
3. Select the client you want to contact.
4. Click Send Email.
5. Enter your subject and message.
6. Send the email immediately or schedule it for later.

Emails sent through Foodzilla are saved to the client’s email history so you can review previous communication in one place.

Email a Lead

You can also contact potential clients directly from the Leads area.

Go to Clients > Leads, then select the lead you want to contact.

Leads can come from sources such as:

• Store enquiries

• Forms

• Bookings

• Invoices

This makes it easy to follow up with prospective clients before converting them into active clients.

Broadcast Emails to Multiple Clients

Use Broadcasts to send the same email to multiple clients at once.

Broadcast emails are useful for programme updates, announcements, reminders, new resources, service changes, and other practice wide communication.

Track Email Delivery and Opens

Foodzilla can show email activity so you can see whether a message was delivered and whether it was opened.

This gives you a clearer view of client communication without needing to track emails manually across different systems.

Keep Client Communication in One Place

Using Foodzilla for email means your client communication stays connected to the rest of your workflow.

You can keep emails alongside client records, meal plans, forms, invoices, bookings, and other activity, making it easier to review the full client history when needed.