Messaging Clients

If your clients use the Foodzilla mobile app, you can send them secure, encrypted messages in real time. These messages are private and safely stored in the cloud, encrypted both in transit and at rest.

Whenever you send a message, your clients receive push notifications on their phones, allowing them to see the conversation history and respond instantly. They can also access the messages from the chat tab in the mobile app.

Note: This feature is currently exclusive to clients using the Foodzilla mobile app via our built-in messenger.

How to Send Messages

1. Navigate to the "Messaging" tab.
2. Select your client's name.
3. Type your message in the text box and hit "Send."

👀Additional Features: You can also send pictures, emojis, and links in your messages.

Enabling Web Notifications

Stay updated with real-time notifications on your web browser, so you never miss a message from your clients. Here’s how to enable them:

1. Automatic Prompt: Accept the notification prompt that appears when you first log into the messaging tab.

2. Manual Setup:
   • Go to Site Settings.
   • Set the notifications permission to "Allow".

Email Notifications

When clients send messages to you, you will be notified via email immediately. These emails are designed with privacy in mind, showing only the client's first name and excluding message content.

Troubleshooting Web Notifications

If you're not receiving notifications, please ensure:

• Web notifications are enabled as described above.
• Your browser supports web notifications (see the supported browsers table in our documentation).
• If issues persist, reset your notification settings by clicking "Reset Permission" in the site settings, and then reloading the page to allow notifications again.

Questions? 🤷

Our team is here to help! Contact us with any questions or for more support. ✨